Terms and Conditions
Service Agreement
These terms govern your use of Quantiraveph's financial planning subscription service. By subscribing, you agree to these conditions.
Your continued use of our services constitutes acceptance of any updated terms and conditions.
Key Definitions
Important terms used throughout this agreement:
- Company: Quantiraveph Financial Planning Sdn Bhd and its affiliates
- Service: Financial planning consultation and advisory services provided through subscription
- User/Client: Individual or entity subscribing to our financial planning services
- Content: All information, advice, and materials provided through our platform
Service Eligibility
Our services are available to individuals aged 18 and above who are legally capable of entering binding contracts.
18+ only
Acceptable Use
Your use of our services must comply with the following guidelines:
Permitted Uses:
- Personal financial planning and consultation purposes
- Accessing educational content and resources
- Communicating with our financial planning team
Prohibited Activities:
- Sharing account access with unauthorized parties
- Using services for illegal or fraudulent purposes
- Attempting to reverse-engineer or copy our systems
- Violating applicable financial regulations or laws
Client Responsibilities
As a subscriber, you are responsible for:
- Providing accurate and complete financial information
- Maintaining the confidentiality of your account credentials
- Notifying us of material changes to your financial situation
- Using our recommendations as guidance, not guaranteed outcomes
Intellectual Property
All content, methodologies, and materials provided remain the intellectual property of Quantiraveph Financial Planning.
We grant you a limited, non-transferable license to use our services for personal financial planning purposes only.
Privacy and Data Protection
Your personal and financial information is protected according to our Privacy Policy and applicable Malaysian data protection laws.
Subscription and Payment
Financial terms for our subscription service:
- Payment Methods: Credit card, online banking, and approved electronic payment systems
- Billing Frequency: Monthly recurring subscription of RM250, charged in advance
- Refund Policy: No refunds for partial months; unused portions are non-refundable
- Cancellation Terms: Cancel anytime with 30 days notice; access continues until current billing period ends
Service Disclaimers
Our financial planning services are provided for informational and advisory purposes only.
Services are provided "as is" without warranties of specific financial outcomes or guaranteed results.
Liability Limitations
Our liability for any claims related to our services is limited to the amount of fees paid during the 12 months preceding the claim.
Maximum liability shall not exceed RM3,000 regardless of the nature of the claim.
User Indemnification
You agree to indemnify Quantiraveph against claims arising from your misuse of our services or violation of these terms.
Dispute Resolution Process
We are committed to resolving any disputes through appropriate channels and maintaining high service standards.
Arbitration Agreement:
Disputes will be resolved through binding arbitration under Malaysian Arbitration Act 2005
Arbitration proceedings will be conducted in Kuala Lumpur using English language
International Disputes:
For cross-border disputes, alternative resolution mechanisms may be available
European clients may access online dispute resolution platforms: Access EU ODR Platform
Service Termination
Either party may terminate the subscription with appropriate notice as specified in the payment terms section.
Upon termination, access to services ceases and no refunds are provided for unused subscription periods.
Applicable Law
These terms are governed by Malaysian law and subject to the jurisdiction of Malaysian courts.
Terms Modification
We reserve the right to modify these terms with 30 days advance notice to subscribers.
Continued use of services after notice constitutes acceptance of updated terms.
Severability Clause
If any provision is deemed unenforceable, remaining terms continue in full effect.
Complete Agreement
These terms constitute the complete agreement between parties and supersede all previous agreements.
Terms Contact Information
Questions about these terms can be directed to info@quantiraveph.com or +60 12 1609 0941.
Effective Date: August 16, 2025
Last Updated: August 19, 2025